Cin7 Core Implementation That Gave Olamate Full Operational Control

Rebuilding from the Ground Up: Olamate’s Cin7 Core Implementation Success

Cin7 Core implementation challenges pushed Olamate, a fast-growing U.S.-based ecommerce business, to a critical operational crossroads. Incomplete order synchronization, incorrect BOM setups, and missing historical data were disrupting daily operations. VNC Global stepped in with a structured audit, rebuilt integrations, and standardized workflows, giving Olamate the operational foundation to scale confidently.

Cin7 Core implementation challenges pushed Olamate, a fast-growing U.S.-based ecommerce business selling across multiple online channels, to a critical operational crossroads. With incomplete order synchronization, incorrect BOM setups, and missing historical data disrupting daily operations, the company needed a reliable partner to correct their system and standardize processes. VNC Global conducted a thorough system audit, rebuilt master data and integrations, and delivered a fully functional Cin7 Core environment. As a result, Olamate now operates with accurate inventory management for ecommerce, synchronized multi-channel orders, and the confidence to grow without disruption.

Client Background

Olamate operates across multiple online sales channels and relies on Cin7 Core as their centralized platform for inventory, purchase, and order management. Although the client attempted a self-implementation with Cin7’s onboarding package, rapid business growth exposed inconsistencies in system setup, master data, and integrations.

The gaps in their Cin7 Core implementation began affecting order fulfillment, inventory accuracy, and overall operational efficiency across all channels, making it clear that a structured intervention was necessary.

Objective and Goals

Master Data and BOM Correction: Correct all product masters, BOM configurations, and component mappings to eliminate miscalculations and processing errors.

Order Synchronization: Synchronize all sales orders from Shopify, Amazon FBA/FBM, and other channels to ensure no orders were missed or duplicated.

Historical Data Completeness: Upload missing historical purchase transactions, production runs, and opening inventory balances to restore a complete and accurate data record.

Process Standardization: Standardize Procure-to-Pay (P2P) and Order-to-Cash (O2C) processes to support consistent, scalable inventory management for ecommerce.

The Challenge

Missing Orders and Integrations

Sales orders from Shopify, Amazon FBA/FBM, and other channels were absent from Cin7 Core, while duplicated or misconfigured integration rules were causing data conflicts across all connected platforms.

Incorrect BOM and Mapping

BOM structures and component mappings were incorrectly configured with no standardized product or supplier master in place, causing consistent miscalculations across inventory and production processes.

Incomplete Historical Data

Historical purchase records, production runs, and opening inventory balances were missing entirely, leaving the system without a reliable baseline for accurate reporting and operational decision-making.

Operational Inefficiencies

Accumulated system gaps, inconsistent processes, and absent data standards created compounding inefficiencies across all channels, directly threatening the company's capacity to maintain performance and scale.

Business Impact

Fulfillment Gaps: Missing sales orders from key channels meant fulfilled orders were not being tracked correctly, creating risk across customer delivery timelines.

Inventory Inaccuracy: Without correct BOM structures and historical data, inventory balances were unreliable, affecting purchasing decisions and stock management.

Operational Inefficiency: Misconfigured Cin7 Core integration rules and the absence of standardized processes created significant bottlenecks across inventory management for ecommerce, reducing overall productivity and scalability.

Our Approach

Initial Assessment and Discovery

A comprehensive system audit was conducted, reviewing product masters, BOMs, supplier references, and integrations. Historical data completeness was assessed, and process workflows were mapped end-to-end. This discovery allowed us to create a tailored action plan to resolve inconsistencies and streamline operations.

Strategy and Planning

Our phased strategy focused on standardizing master data, rebuilding integrations for multi-channel order flow, reconciling historical transactions, and aligning P2P, O2C, and inventory management for ecommerce processes, each tied to clear and measurable milestones.

Implementation and Execution

Corrections were executed in a structured sequence, starting with master data and BOM fixes, followed by Cin7 Core integration realignment and historical data uploads, ensuring each layer of the Cin7 Core implementation was stable before moving to the next.

Implementation Details

BOM and Master Data Correction: Product and BOM masters were corrected, and component mappings were restructured to eliminate miscalculations across inventory and production processes.

Supplier Reference Restructuring: Supplier references were restructured and standardized to ensure consistent purchasing data across all P2P workflows.

Integration Realignment: Cin7 Core integration rules for Shopify, Amazon, ShipStation, A2X, and QuickBooks Online were reviewed and realigned to eliminate duplicate triggers and data conflicts.

Historical Data Upload: Missing historical purchases, production runs, and opening inventory were uploaded to establish a complete and accurate operational baseline within Cin7 Core.

Process Workflow Standardization: End-to-end P2P and O2C process workflows were standardized to ensure smooth data flow across all connected channels, supporting reliable inventory management for e-commerce.

Solution Deployed

Central Platform

Cin7 Core served as the central platform for all inventory, order, and Cin7 Core implementation management throughout the engagement.

Financial Management

Integrated with QuickBooks Online for accurate financial reporting and COGS tracking.

Multi-Channel Integrations

Connected with Shopify, Amazon FBA, Amazon FBM, ShipStation, and A2X for seamless Cin7 Core integration and order synchronization across all sales channels.

Services Offered

Full-scale Cin7 Onboarding and System Audit

Master Data Correction

Multi-Channel Integration Setup

Historical Data Migration

Process Mapping and Standardization

Results Achieved

Improved Data Accuracy

Corrected BOM structures and realigned Cin7 Core integration rules restored accurate inventory levels and order synchronization across Shopify, Amazon FBA/FBM, and all connected sales channels.

Operational Efficiency

Standardized P2P and O2C workflows eliminated bottlenecks and reduced manual interventions, enabling smooth and consistent operations across all channels.

Reliable Financial Reporting

Accurate COGS tracking and complete historical data established Cin7 Core as the single source of truth, giving the team the financial visibility needed for confident decision-making.

Scalable Business Growth

With a fully optimized Cin7 Core implementation and standardized processes in place, Olamate can now scale operations confidently without risk of operational disruption.

Software Used

Conclusion

VNC Global transformed Olamate’s partially implemented Cin7 Core environment into a robust, scalable system. With corrected BOM masters, realigned integrations, and standardized workflows, Olamate now has a reliable operational foundation that supports confident, long-term business growth. The engagement is a strong example of how a structured Cin7 Core implementation can turn a fragmented system into a single source of truth across inventory, purchasing, and sales operations.

If your ecommerce business is facing similar challenges with order flow, master data, or multi-channel operations, explore how VNC Global’s Procure-to-Pay and Order-to-Cash Management Services and E-Commerce Automation Services can help you build a system that truly supports your growth.